Information Collection and Usage

At SmartSpotPlus, we collect information that helps us provide better financial analysis services to our Malaysian users. When you create an account, we gather basic details like your name, email address, and contact information. This data allows us to personalize your experience with our fundamental analysis tools and market insights.

We also collect usage data to understand how you interact with our platform. This includes which financial reports you access, market sectors you research, and analytical tools you prefer. This information helps us improve our service quality and develop features that match your investment research needs.

Data Protection Standards

Your financial data receives our highest level of protection through industry-standard encryption methods. We implement multiple security layers including SSL encryption, secure server infrastructure, and regular security audits. Our Malaysian-based servers comply with local data protection regulations while maintaining international security standards.

• End-to-end encryption for all data transmission
• Regular backup systems with secure storage protocols
• Access controls limiting staff interaction with user data
• Automated security monitoring and threat detection
• Compliance with Malaysian Personal Data Protection Act 2010

Cookie Policy and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies enable core functionality like login sessions and security features. Analytics cookies help us understand user behavior patterns, allowing us to optimize our platform performance and user interface design.

You can control cookie settings through your browser preferences. However, disabling certain cookies might limit some platform features. We don't use third-party advertising cookies or sell your browsing data to external companies.

Third-Party Services

We partner with reputable financial data providers to deliver accurate market information and analysis tools. These partnerships involve limited data sharing necessary for service functionality. Our partners include established Malaysian and international financial institutions that maintain similar privacy standards.

Any data shared with third parties is anonymized and aggregated whenever possible. We never share personal identification details without explicit consent, except when required by Malaysian regulatory authorities for compliance purposes.

User Rights and Data Control

You maintain full control over your personal data within our platform. Malaysian users have specific rights under local privacy legislation, including data access, correction, and deletion requests. We process these requests within 30 days of verification.

• Request copies of all data we maintain about you
• Correct inaccurate or outdated personal information
• Delete your account and associated data permanently
• Export your data in standard formats
• Opt out of marketing communications at any time

Policy Updates and Communication

We review and update this privacy policy annually or when significant changes occur to our data handling practices. Users receive notifications about policy changes through email and platform announcements. Major changes receive 30-day advance notice, allowing you to review modifications before they take effect.

Our commitment to transparency means we explain why changes occur and how they affect your data usage experience. We encourage users to review policy updates and contact us with questions about data handling practices.