At SmartSpotPlus, we understand that financial education is an investment in your future. Our refund policy reflects our commitment to delivering quality fundamental analysis education while maintaining fair business practices. We believe transparency builds trust, which is why we've structured our policy to be straightforward and reasonable.

30-Day Learning Assessment Period: New subscribers to our fundamental analysis courses have thirty calendar days from their enrollment date to evaluate our educational content. During this period, if you find our materials don't align with your learning objectives or expectations, you may request a full refund. This timeframe allows sufficient opportunity to engage with our core curriculum and determine if our teaching approach suits your learning style.

Refund Eligibility Requirements: To qualify for a refund, requests must be submitted within the 30-day window via email to our support team. We ask that you provide brief feedback about your experience, as this helps us continuously improve our educational offerings. Refunds apply to subscription fees only and do not cover any third-party services or materials you may have purchased separately.

Processing Timeline: Once we receive your refund request, our team will review and process it within 5-7 business days. Approved refunds will be credited back to your original payment method within 10-14 business days, depending on your financial institution's processing times. You'll receive email confirmation once the refund has been initiated from our end.

Partial Refunds: For annual subscribers who request refunds after the 30-day period, we calculate partial refunds based on unused months, minus a reasonable administrative fee. This policy recognizes that circumstances change while ensuring sustainability of our educational platform. Monthly subscribers don't receive prorated refunds after the initial 30-day period expires.

Non-Refundable Items: Certain services fall outside our standard refund policy, including one-on-one consultations that have already been conducted, downloadable resources you've accessed, and any physical materials shipped to your address. These exceptions ensure fair compensation for delivered services and prevent misuse of our educational resources.

Refund requests should include your account email, enrollment date, and reason for requesting the refund. While detailed explanations aren't required, your feedback helps us understand how we can better serve future students. We genuinely want every learner to succeed and find value in their financial education journey with us.